Choosing to make fields required will ensure that office staff entering, or opening a customer missing this information will gather the required information before proceeding in Smart Service. These required fields will have no effect on iFleet users, so keep this in mind when making a selection. Also keep in mind that you will not be able to continue to the next step until this information is entered if it was missing from your customer. For that reason, you may wish to add a value for “N/A” to any dropdowns you make required if the information cannot be gathered.